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Article · 6 min read

Cynosure Apogee Elite+ maintenance and common faults

The Apogee Elite and Elite+ are workhorse hair-removal systems. Most failures are preventable with regular checks of cooling, flashlamps, the fiber and calibration.

Reviewed by the A1 Plus Laser Tech service team · Updated November 2026

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Maintenance checklist

  • Check coolant level and color weekly; change deionized water and filter on schedule
  • Keep air intakes clear and the room cool
  • Inspect the fiber and handpiece for damage and clean as the manual allows
  • Have calibration, flashlamps and power supply checked at least yearly

Common faults

  • Low energy or calibration failure: flashlamp wear, fiber damage or dirty optics
  • Cooling or flow alarms: low coolant, clogged filter, weak pump
  • Won't fire: interlocks, footswitch, or power supply charging faults

When to call

If calibration fails twice, cooling alarms repeat or energy keeps dropping, stop and call. Most faults can be narrowed down over the phone.

A1 Plus Laser Tech is an independent service provider with technicians certified and trained on all major platforms. Call 586-224-4561 (open 24/7) with the model and the fault, and we'll tell you what we'd check first.

Common questions

How often should an Apogee Elite be serviced?
At least once a year, and every six months for busy hair-removal practices.
Do you repair Apogee Elite+ on-site?
Yes. A1 Plus Laser Tech services Apogee Elite and Elite+ nationwide, with same-day or next-day service near San Diego. Call 586-224-4561, 24/7.
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